Article Written by: Herb Kimble
Having a real live person to talk to is much more comforting than just leaving a message on a machine and hoping that the doctor returns the call. A live doctors answering service allows the patient to fully explain his concern or problem, and usually get the result he wants.
Medical telephone answering services have been going on for many decades now. Usually the operator will contact the doctor immediately if it is a true emergency. At the very least, she’ll inform the caller to phone 911 or get to a hospital at once if the doctor can’t be reached.
In emergency situations there’s really nothing more that the operator can do if the doctor isn’t available. Sometimes the doctor will answer the phone even if he’s out of his office. Other times the medical answering service is the one and only connection between the physician and patient.
Operators have to have patience and a capacity to listen to the patient or a member of the patient’s family who’s calling. They usually have empathy for the medical situation going on.
But they often can’t do any more than take a message or say to call back during normal business hours. They do, however, play an extremely important and significant role in the overall medical profession. Their importance should never be minimized.
Doctors have to pay for these answering services. Prices vary depending on the part of the country, as well as by the experience of the answering company that’s handling all the calls. But costs are not exceptionally expensive. And it is an essential service, so there’s no getting around not paying for it.
As long as there are doctors, these services will always continue to exist.
Bio: Herb Kimble is has achieved the status of successful entrepreneur with a historic track record of growth. Herb Kimble founded and grew several sales and marketing companies throughout the Philippines, where he generated unprecedented revenue in fields ranging from student loans to distribution.